Frequently Asked Questions

 

Q: How can we contact you? 

Please fill out the form opposite with your enquiry, or our phone and email details are on our Contact page. Please leave a message if there is no answer and we will return your call asap.

 

Q: Do you offer free quotations? 

Yes, Shirefield Trees & Land offer free, no obligation quotations for domestic and commercial clients.

 

Q: Are you insured while on our property? 

All tree surgery and land work is covered by our comprehensive public liability cover to five million pounds. All work will be risk assessed where deemed necessary.

 

Q: How quickly will the work be done? 

We aim to fit the majority of work in within 2 -3 weeks but this can vary with the seasons. Works to trees requiring permissions or permits may take longer to organise.

 

Q: Do you work all year round? 

Essentially yes we do, however some weather such as frosts, snow or strong winds sometimes affect our schedule.

 

Q: Do you need electricity? 

We are completely self-sufficient while working and do not require electricity as all of our equipment is petrol or diesel powered.

 

Q: Will you clean up afterwards? 

Yes! We are very particular about cleaning up all waste created. All rubbish can be removed by us as required.

 

Q: How can we pay you? 

We accept cheques, cash or online bank transfer for monies owed, the details can be found on the invoice we send you upon completion of the work carried out.

 

Q: What is the best time of the year to prune our trees? 

Many trees can be pruned all year round however certain trees should only be pruned in the correct season. For example, walnuts are best done when in full leaf in the summer whereas fruit trees are best done in the winter.

 

Q: My neighbour’s tree is blocking out our light, what can be done? 

This is a common problem with trees in urban areas. Whilst it’s best to avoid neighbourly disputes, trees often cause issues. If the tree is blocking light from the garden only then little can be done, however if it is shading your house then there is a ‘right to light’. Contact us to arrange a visit to discuss the options available.

 

Q: Can our Leylandii hedge / trees be reduced in height? 

Whilst ‘topping’ is often frowned upon as an arboricultural practice, it is often an option for Leylandii conifer trees and hedges. Removing the top can cause the side branches to bolt and therefore regular attention is required each year following the topping out of the tree(s).

 

Q: What is a Tree Preservation Order? 

A Tree Preservation Order or TPO is a part of town and country planning in the United Kingdom. A TPO is made by a Local Planning Authority (usually a local council) to protect specific trees or a particular area, group or woodland from deliberate damage and destruction.

 

Q: Can you work on our trees if they have a preservation order (TPO) on them? 

In order to work on the trees we will need to do an application to your Local Planning Authority. This is essentially asking for planning permission to work on the trees. There is no fee for this application it usually takes around 6 weeks to process and we can act as agents for the application.

 

Q: What about trees in a Conservation Areas? 

If a tree is in a conservation area and is not covered by a TPO, we have to give written notice of proposed work to the local planning authority at least six weeks before the work starts. We do not need to give notice of work on a tree in a conservation area if the tree is less than 7.5 centimetres (3 inches) in diameter, measured 1.5 metres (5 feet) above the ground level.

 

If your question is not here, please contact us and we will be happy to help!

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